Policies to Reduce Risk (3 hrs, HOT, Oklahoma)

Earn 3 hours of Hot Topics (HOT) credits with this course on the importance of a policy manual.Gain insight into what goes into a good policy manual and the role of policies in improving performance, mitigating risk, reducing liability, and providing better service for their clients. 

$24.94 $21.94

This course covers the importance of a policy manual and the standard types of information and materials necessary for constructing a good policy manual. Serves as an aid for those creating a policy manual. Improves your ability to provide consistent professional services to consumers and avoid liability.

Learning Objectives:

  • Explain importance of a policy manual
  • Increase compliance with the law
  • Improve level of service to consumers
  • Better management of high-risk areas of practice
  • Aid the in the development of a policy manual

Course Topics:

  • Topics include:
  • Importance of a policy manual
  • Important policies
  • How to develop a policy manual
  • Office policies
  • Electronic and Internet policies
  • Standard forms
  • Mandatory disclosures
  • Improving customer service
  • Increasing compliance with laws
  • Ethics
  • Risk management