Policies to Reduce Risk (3 hrs, E20066, KS)
Learn about the ethical dilemmas in the practice of real estate through case studies. NOTE: This course is not eligible for NAR Credit, if looking for dual credit please find our course that includes the words: "Code of Ethics" in the title.

Learning Objectives:

  • Explain importance of a policy manual
  • Increase compliance with the law
  • Improve level of service to consumers
  • Better management of high-risk areas of practice
  • Aid the in the development of a policy manual

Course Topics:

Topics include:

  • Importance of a policy manual
  • Important policies
  • How to develop a policy manual
  • Office policies
  • Electronic and Internet policies
  • Standard forms
  • Mandatory disclosures
  • Improving customer service
  • Increasing compliance with laws
  • Ethics
  • Risk management