Policies to Reduce Risk (WA, 3 hrs)
Gain an improved understanding of the role of policies in reducing liability, risk and improving performance.

Gain an improved understanding of the role of policies in reducing liability and improving services.

The course covers:

  • Importance of a policy manual
  • Important policies
  • How to develop a policy manual
  • Office policies
  • Electronic and Internet policies
  • Standard forms
  • Mandatory disclosures
  • Improving customer service
  • Increasing compliance with laws
  • Ethics
  • Risk management


Learning Objectives:

  • Explain importance of a policy manual
  • Increase compliance with the law
  • Improve level of service to consumers
  • Better management of high-risk areas of practice
  • Aid the in the development of a policy manual 

In Washington, licenses expire every 2 years. Licensees can renew 120 days before their license expires. Continuing education courses are not reported to the State unless requested by the State.  In the case of an audit, schools do not send information to the State. Rather, the State requires licensees to submit copies of their course completion certificates to the State directly.

On their website the Washington Department of Licensing  (DOL) provides information for obtaining, renewing, updating and managing your license through the following links:

CE renewal requirements and license updates:
For Brokers: https://www.dol.wa.gov/business/realestate/brokers.html
For Managing Brokers: https://www.dol.wa.gov/business/realestate/mngbrokers.html

This information is subject to change based on the State's rules / laws updates and website link changes. Check for updates.

rev 6/16/20

Hours 3