This course covers the importance of a policy manual and the standard types of information and materials necessary for constructing a good policy manual. Serves as an aid for those creating a policy manual. Improves your ability to provide consistent professional services to consumers and avoid liability.

Course enables students to:

• Explain importance of a policy manual
• Increase compliance with the law
• Improve level of service to consumers
• Execute better management of high-risk areas of practice
• Aid in the development of a policy manual